PVLSE Privacy Policy
Company: PVLSE Inc.
Registered Address: 1111B S Governors Ave, #48077, Dover, DE 19904, United States
Quick Summary
Here's what you need to know about how PVLSE handles your data:
- We keep your work conversations, documents, and meeting notes to help you work smarter
- Everything is stored securely in Europe, with some meeting processing in the US
- We never sell your information or use it to train AI on your company's data
- You can see, download, or delete your data whenever you want—no questions asked
1. Who We Are
PVLSE Inc., a Delaware corporation, provides AI-powered organizational intelligence software ("PVLSE" or the "Service").
Contact:
Email: yannik@fvtura.com
Address: PVLSE Inc., 1111B S Governors Ave, #48077, Dover, DE 19904, United States
2. What Data We Collect
2.1 Account & Profile Data
- Name, email, job title, department
- Company name and domain
- Profile photo (optional)
2.2 Operational Data
- Meeting transcripts and recordings (max 30 days retention)
- Documents and files you upload
- Task lists and project information
- Calendar events (metadata only - titles, attendees, times)
- Onboarding assessment responses
2.3 Integration Data
From connected services (Google Drive, Notion, QuickBooks, etc.):
- File metadata and content you authorize us to access
- Financial data (read-only, if you connect QuickBooks)
- Calendar availability
2.4 Voice Data
- Audio recordings during meetings (processed via Recall.ai and Assembly.ai)
- Voiceprints for speaker identification
- Retained maximum 30 days, then permanently deleted
2.5 Usage & Technical Data
- Features used, session duration, click patterns
- Device info, IP address, browser type
- Error logs and performance metrics
2.6 Communication Data
- Support ticket messages
- Feedback surveys
3. How We Use Your Data
Primary purposes:
- Provide conversational AI that answers questions about your company
- Transcribe meetings and extract decisions/action items
- Generate personalized insights and summaries
- Match tasks to team members based on skills
- Improve wellbeing through proactive check-ins
Secondary purposes:
- Improve the Service (automated usage analysis, not individual employee monitoring)
- Customer support and troubleshooting
- Security monitoring and fraud prevention
- Legal compliance
We do NOT:
- Sell your data to third parties
- Train our AI models on your company data
- Use your data for advertising
- Monitor individual employee performance without your explicit opt-in
4. Legal Basis for Processing (GDPR)
- Contract performance: Providing the Service you paid for
- Legitimate interests: Service improvement, security, support
- Consent: When you authorize integrations or optional features
- Legal obligation: Tax records, law enforcement requests
5. Who We Share Data With
5.1 Sub-Processors (Service Providers)
- Supabase: Database, authentication, file storage (EU: Germany)
- OpenRouter: AI model access (ChatGPT)
- Google Gemini: AI model access (direct)
- Recall.ai: Meeting bot and recording (US: West Coast)
- Assembly.ai: Transcription and speaker diarization (US)
- Pipedream: Third-party integrations orchestration
- [Proprietary AI orchestration system]: Our own backend (hosted on EU servers)
All sub-processors are under contractual data protection obligations.
5.2 When Required by Law
- Court orders, subpoenas
- National security or law enforcement requests
- Fraud/security investigations
5.3 Never Shared
We do not sell, rent, or share your data with advertisers or marketing companies.
6. International Data Transfers
Primary storage: EU (Germany) via Supabase
Temporary processing: US (Recall.ai for meeting transcription)
Safeguards:
- We rely on Recall.ai's Standard Contractual Clauses (SCCs)
- Data minimization (only meeting audio is sent to US servers)
- Automatic deletion after processing
UAE customers: Your data is stored in EU, with temporary US processing as described above.
7. Data Retention
| Data Type | Retention Period |
|---|---|
| Account & profile data | Duration of account + 30 days after deletion |
| Meeting transcripts & utterances | Until you delete them (or account deletion + 30 days) |
| Voice recordings | Maximum 30 days, then auto-deleted |
| Uploaded files | 14 days auto-deletion OR until manual deletion |
| Onboarding assessments | Duration of account + 30 days after deletion |
| Usage analytics (anonymized) | Indefinitely |
| Financial/tax records | 7 years (legal requirement) |
| Backup data | Maximum 90 days after deletion request |
8. Your Data Rights
8.1 Access & Portability
- Download all your data in JSON format
- Request a copy of what we hold about you
8.2 Correction
- Update your profile anytime in account settings
- Request corrections via yannik@fvtura.com
8.3 Deletion
- Delete your account anytime (Settings → Delete Account)
- We'll delete all personal data within 30 days
- Backups purged within 90 days
- Anonymized analytics may be retained
8.4 Objection & Restriction
- Object to processing for legitimate interests
- Restrict processing while we investigate disputes
8.5 Withdraw Consent
- Disconnect integrations anytime
- Opt out of optional features
To exercise rights: Email yannik@fvtura.com or use in-app settings
9. Data Security
Technical measures:
- Encryption in transit (TLS 1.3) and at rest (AES-256)
- Role-based access control
- Regular security audits
- Secure authentication (Supabase Auth with MFA support)
Organizational measures:
- Limited engineer access (only for support, with logging)
- Data processing agreements with all sub-processors
- Incident response procedures
No system is 100% secure. We use industry-standard practices but cannot guarantee absolute security.
10. Children's Privacy
PVLSE is intended for business use by adults (18+). We do not knowingly collect data from anyone under 18. If we discover this, we'll delete the data immediately.
11. Cookies & Tracking
We use essential cookies for:
- Session authentication
- Preference storage (theme, language)
- Security and fraud prevention
No third-party advertising cookies.
You can disable cookies in your browser, but this may break functionality.
12. AI & Automated Decision-Making
Our AI:
- Generates summaries and insights
- Recommends tasks based on skills
- Identifies meeting patterns
No fully automated decisions that significantly affect you without human review. Company admins make final decisions about task assignments, performance, etc.
13. Changes to This Policy
We'll notify you 30 days before material changes via:
- Email to your registered address
- In-app notification banner
Continued use after changes = acceptance. If you disagree, you can delete your account.
14. Your Privacy Complaints
First contact us: yannik@fvtura.com
EU residents: You can complain to your national Data Protection Authority.
UAE residents: UAE Data Office (data.office@tdra.gov.ae)
15. Data Processing Agreement (DPA)
If your organization requires a signed DPA for GDPR/compliance, contact us at yannik@fvtura.com.
Contact Us
Email: yannik@fvtura.com
Address: PVLSE Inc., 1111B S Governors Ave, #48077, Dover, DE 19904, United States
Response time: Within 72 hours for rights requests